How to manage webmaster email

To access the we*******@nt**.org mailbox, go to webmail.1and1.com.  Enter “we*******@nt**.org” as the E-Mail Address, and enter the password. This is currently set up as a mailbox instead of a forward because 1and1 technical support would not respond to emails sent from other addresses.

1. Delete any spam.  This includes an emails asking for money or employment.
2. We get copied on email to co*****@nt**.org.  Delete any of these emails that are not regarding the website.  There is no need to forward as long as it is addressed to co*****@nt**.org.
3. We often get copied on user access issues.   These can be deleted as long as the email is also addressed to me********@nt**.org.  Otherwise forward to membership.  If the webmaster needs to assist, the membership committee will let us know.
4. We are notified when a member requests a password reset. No action is necessary.  Delete these emails.  If a member requests help, it can be useful to see if a new password was at least requested.  These notification will still be in the trash folder for a while.
5. It is the webmaster who approves user photos, because that plugin does not allow an alternate photo approver.  Approve any new member photos, then delete email. To approve a photo, follow the link in the email, set the Approval Status to “approved”, then scroll down to the bottom of the page and click the Update button.
6. Any bills, whether from 1and1.com or PayPal.com, should be forwarded to tr*******@nt**.org.  Keep an eye out for extraneous charges on the 1and1 bill.  They keep adding a $5 monthly charge for old PHP support even though we use the latest version of PHP.
7. On the members site, we have a quiz plugin that is used for new student homework.  The quizzes are managed by the education team.  If we start receiving homeworks, it is because a new quiz was not configured with the correct email.  Forward the homework to ho******@nt**.org and go ahead and update the quiz.
8. Address any website related requests.  Anything changes that would significantly alter the look and feel should be requested or approved by the communications officer.